Who we are
About Us
Our services are tailor made to suite our clients requirements, while leveraging off best practice and organizational expertise.
We are pro-active in all communications with our customers, focusing on eliminating concerns and identifying risks before they become problems. We monitor every request to ensure our customers, are satisfied in a timely manner. We understand that our performance is essential to your business, and we realize the necessity of adhering to the highest standard of quality cleaning amd security.
Director : VPJ Mkhize
RMM Security Services is a dynamic and innovative company committed to providing innovative security solutions to both our clients and candidates. Our company’s operations are based in Johannesburg, PSIRA registration number: 2707436 for providing Security officers and mobile patrol services. We pride ourselves in providing a full range of Security Management Services and committed to continually improve the contents and quality. Well qualified and experienced professionals are dedicated for the growth and improvement of the security services.
We have the highest standards of integrity and excellence at every level. To us, integrity and professionalism are of the utmost importance. As a firm committed to excellence, we maintain highest industry standards for security officer’s training, honour, loyalty and character. All of our security officers are highly trained and are subject to constant site supervision and random inspections. Our Security officers can also assist in undertaking Additional duties such as, reception, stock control and administration, dispute management & so on.
We believe that our most important asset is our staff and for this we are always seeking the very best people from the market. To get the best personnel we offer attractive rates of pay, benefits and genuine incentive for staff to work and make a career. We always nurture our staff and give them better opportunity to develop their skills and knowledge so that they may develop a successful career in security industry. RMM security follows a fair and square policy of recruitment subject to our Equal Opportunity policy.
We have developed one of the most comprehensive approaches to client services through our monthly Report System. Our operations manger organizes regular meetings with clients at designated intervals for the review of our security plan on sites. Our approach is to discuss individual needs with each and every client and then to design and implement a quality system plan that fully meets the requirements of their specific area of concern.
At RMM we demonstrate:
Our goal is to create close working partnerships with our customers. In the process, we commit ourselves to total customer satisfaction. We are pro-active in all communications with our customers focusing on eliminating concerns and identifying risks before they become problems. We monitor every request to ensure our customers, are satisfied in a timely manner. We understand that our performance is essential to your business and we realize the necessity of adhering to the highest standard of quality assurance.
Procedures and processes in place to monitor and manage service delivery to our customers.
We train and develop our personnel to deliver customer satisfaction and added value, to an agreed standard.
We have developed and implemented an effective quality management system that continually improves our organisation and its performance.
We measure and improve performance to customer requests and concerns.
Our Vision
Creating a safe, secure and comfortable environment for our clients by assessing and understanding their individual needs in our unique, professional and personalised way to enhance their productivity, business processes and quality of life.
Our Mission
Uncompromising superior service through a comprehensive security and support network, delivered with higher than the industry required professional integrity, service levels and confidentiality.
Our Values
- Integrity and honesty form the cornerstone of our business.
- Personal commitment and professionalism, always delivering more than what is required.
- Evolving our business and investing in our personnel and assets.
Keys to our proven record of success include
keeping and maintaining high standards and integrity all the time.
A management team that is results-oriented and second to none.
Quality-conscious staff that focuses on excellence.
Regular detailed inspections of our work at your premises..
Immediate follow-up on customer request and concerns.
Regular weekly/monthly visits by our management to discuss progress with yourselves.
